Amazon S3 File Hosting - Using Cyberduck on a Mac

Reservoir provides file storage through an Amazon S3 external bucket created for your membership site. Read our Amazon S3 File Hosting article to learn how to setup your Amazon Web Services account or if you need to access your bucket from a Microsoft Windows PC. The information below is for users who will be accessing the Amazon S3 shared bucket from a Mac. Cyberduck is a free application you can install on your Mac to get access to your external bucket.

Detailed Cyberduck instructions can be found at:

Once you install Cyberduck, you will need to connect to the Amazon S3 bucket we have created for your account.

  1. Start Cyberduck on your workstation
  2. Click Open Connection in the upper left of the screen
  3. You will need to enter information in the following 3 fields to access your bucket:
    Server: Enter the URL we provide to your bucket - this will be something like:
    However, the first part of the URL (i.e. reservoir-support) will be unique for your account.
    Username: This will be the Access Key ID from YOUR Amazaon Web Services account.
    Password: This is the Secret Access Key from YOUR Amazon Web Services account.

    Click the Connect button once you have entered this information.

    NOTE: You may encounter a Verify Certificate warning (A failure occurred during certificate trust verification. Please specify the trust settings for the certificates that need updating.) Go ahead and select Continue to accept the Certificate.

    If you need more information on how to locate YOUR Access Credentials, take a look at our Amazon S3 article with this information.

Once you have connected to the Amazon S3 bucket, you can then upload files from your local workstation to the bucket. 

Reminder - we recommend you create folders for your files (i.e. audio, video) to group similar files together rather than simply uploading all files to the root of the bucket.

For more detailed information on accessing Amazon S3 buckets using Cyberduck, you can check out the following article: